Central booking office
7 812 703 38 60
How to Make Payment
To reserve a hotel room with us, or to book one of our lovely apartments, just send a request by fax or e-mail, or phone the Nevsky Hotels (NHG) reservations department. You’ll then want to make a one-day’s prepayment, which you can do in any of several ways, as explained in this section of our site.
After we confirm your booking, you can pay for the first night’s stay by credit card on-line payment, cash or bank transfer, at least 24 hours before your arrival date.
Although the industry standard prefers advance reservations, it is possible to check into a room or apartment on the day of booking. In such circumstances the guest and a Nevsky Hotels manager can decide on the best means of payment.
Cash payment
- Cash payment is accepted at any NHG hotel
- Cash payment can be made by bank notification from Sberbank of Russia
Payment by credit card
We accept the following credit cards:
The confidentiality and security of credit card and payment details are guaranteed by the SSL and ASSIST systems, which experience has shown to be an entirely efficient and secure means of making credit card payment by Internet.
Your credit card information is stored in coded form that only the credit card holder can access. Payment is considered complete following authorization by the credit card company. Nevsky Hotels may occasionally check payment by phone.
Before making payment, please check by e-mail or phone call that the requested accommodations are available.
- Credit card payment at any of the Nevsky Hotels
- ОN-LINE credit card payment
- Credit card payment by letter of authorization
Payment by bank transfer
Cash payment by authorization from Sberbank of Russia
To make payment through Sberbank authorization:
- Fill in and print out a copy of the Sberbank notification form (see below)
- Make payment at any Sberbank branch
Nevsky Hotels will acknowledge payment for room reservation on receiving a copy of the pay slip with Sberbank notation by fax at (812) 703-3861, or on receipt of payment in the NHG account.
Payment by credit card
The confidentiality and protection of credit card and payment details are guaranteed by the SSL and ASSIST systems, which experience has shown to be an efficient and secure means of making credit card payment by Internet.
Your credit card information is stored in coded form that only the credit card holder can access. Payment is considered complete following authorization by the credit card company. Nevsky Hotels may occasionally check payment by phone.
Before making payment, please check by e-mail or phone call that the requested accommodations are available.
Credit card payment by letter of bank authorization
After preliminary acknowledgment of booking, a Nevsky Hotels manager will dispatch to the fax or e-mail of the person making payment the required authorization form, which must be filled in and returned to the NHG reservation department by fax to (812)703-3861.
You can download the form for a letter of bank authorization here.
For payment by bank transfer
To pay for accommodations or hotel services by bank transfer, please contact the NHG bookkeeping department at (7-812) 703-3860.
